Privacy Policy
Marcia Smith – Pica crystal & Gifts
01/10/2019
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through my website www.picacrystalandgifts.co.uk, Facebook or related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Facebook, or any third party services you access through Facebook. You can reference the Facebook Privacy Policies to learn more about their privacy practices through the links at the end of this document.
Information I Collect:
To fulfil your order, you must provide me with certain information.
- On Facebook this is such as your name, email address, and postal address, and PayPal email address to send your invoice to. - Online via my website (www.picacrystalandgifts.co.uk), this is such as your name, email address, and postal address, payment method information (how you chose to pay- PayPal, Gift Card, Credit Card, but no card details. This will also include the details of the product that you’re ordering. You may also choose to provide me with additional personal information for a custom order, for example, if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as: providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: respond to legal process or to government requests; enforce my agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of my customers, or others.
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years for your personal contact data, 7 years for transaction data in accordance with tax and HMRC requirements.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me :
For purposes of EU data protection law, I, Marcia Smith, am the data controller of your personal information. If you have any questions or concerns, you may contact me at picacrystal@hotmail.com Alternately, you may mail me at: Marcia Smith, unit 2, Henstead Arts & Crafts Centre, Toad Row, Henstead, Beccles, Suffolk, NR34 7LG United Kingdom.
Links to third party Privacy Policies:-
Facebook- https://www.facebook.com/about/privacy/update
PayPal- https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev?locale.x=en_GB
Gmail (Google)- https://policies.google.com/privacy?hl=en